Support by Email

If you would like to request technical support by email, please include the following information:

• Full Name
• Company Name
• E-mail Address
• Product Name
• Version Number
• Problem Description
• OS/400 Version
• AS/400 Model
• AS/400 Serial Number
• Windows Client Platform
• Network Platform
• Job-logs
• Include any attachments that you feel may provide assistance in resolving the problem.

  Request technical support by email

Support via Web

Support by Phone

Free call in the USA and Canada

• (1-888-SPOOL-i5) or
• (1-888-SPOOL-45) or
• (1-888-77665-45)

Outside North America call

Frequently asked questions