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SpooliT Technical Support
 

Support by Email

If you would like to request technical support by email, please include the following information:

  • Full Name
  • Company Name
  • E-mail Address
  • Product Name
  • Version Number
  • Problem Description
  • OS/400 Version
  • AS/400 Model
  • AS/400 Serial Number
  • Windows Client Platform
  • Network Platform
  • Job-logs
  • Include any attachments that you feel may provide assistance in resolving the problem.

    Request technical support by email

 

Support via Web

 
To view current web based meetings that are in progress click here, SpooliT web based meetings in progress.
 

Support by Phone

Free call in the USA and Canada

  • (1-888-SPOOL-i5) or
  • (1-888-SPOOL-45) or
  • (1-888-77665-45)

Outside North America call

  • (+61 3 9812 2534)
  •  
    Available Documents
     
    The following technical support documents are available for downloading,
    What's new in SpooliT V4? [.PDF] [36kb]
    SpooliT Help system, Manual, Installation, Setup & Configuration Guide [.chm] [17389kb]
    Upgrade to the current vesion of SpooliT: V4.0.0 Installation Notes and Considerations guide. [PDF] [42kb]
     

    Frequently asked questions

     
    Visit our Frequently asked questions page
     
    SpooliT Helps
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    Convert to CSV
    Convert Spool Files
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